1º Introduction

This website is operated by UprightTranslations. Throughout the site, the terms "we", "us" and "our" refer to UprightTranslations. UprightTranslations offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

2º Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state or province of residence.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

3º General Conditions

UprightTranslations operates a translation and proofreading service. The translations are carried out either by qualified staff of UprightTranslations, or by independent translators who, after a verification of their qualifications, are given access to the texts of UprightTranslations clients.

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

4º Data protection

All translation orders are treated with absolute confidentiality. If the client so desires, a separate confidentiality agreement can be drawn up.

It is not possible to guarantee 100% confidentiality in the course of electronic communication between the client, UprightTranslations and the translator.
If the translation material is transmitted by post or other authorised means, the client bears the risk of any accidental loss, accidental damage or late delivery after the translation has been handed in at the Post Office or the dispatch service provider. UprightTranslations may not be held liable for any damage of any nature beyond what is covered by the Post Office or the dispatch service provider.

So far as the client does not expressly state otherwise at the time of contract, UprightTranslations reserves the right to retain a copy of each translation for a certain period of time.

5º Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

6º Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

7º Products or Services (if applicable)

Our offers are without obligation and non binding. Fees and prices quoted in the price list or in the offer are valid at that moment.

The size of a page, whether talking about translation or revision, is measured by the number of words it contains, totaling 250 words per one pages, including numbers.

Certain products or services may be available exclusively online through the website or other social media services we are present on. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

8º Contract

A contract with UprightTranslations is considered concluded when the client has transmitted the order by electronic mail and this order has been confirmed, by email, by us.

9º Data

We translate only texts. Any text with an illegal content or that offends common decency may be refused by us, even after a contract has been concluded. As a rule, the client submits the text to us in electronic form. The client will receive the translation also in electronic form. When placing an order, the client states their wishes with regard to the data format they desire for the translation.

The source material must be legible and must be transmitted to us on time and in the format stated. We may not be held responsible for any delay in delivery of a translation that results from the late delivery of the source material or delivery in a different format.

Changes or additions to the source material must be transmitted to us with the changes relative to the original version clearly marked.

10º Fees and delivery

The client may change a text already being worked on and submit additional source material (author’s corrections). The fees for this and the ensuing delivery times will be determined according to the number of changes and percentage of the total text already translated. We will give an estimate of the additional costs before the changes or additions are carried out.

Unless a fixed fee has been agreed in advance, the charge for corrections, subsequent text design, use of graphs and illustrations, text assembly, the production of printer’s copies or html documents and such like, will be on the basis of the actual time spent on the task.

Unless agreed otherwise, the translation fee is based on the number of words. As a rule this is the word count of the source text. In exceptional cases, it can be the word count of the target text.

The minimum charge for a translation is EUR 12.50 plus VAT.

11º Payments

UprightTranslations submits a bill immediately after the translation has been completed. The client will receive the invoice by email. Unless otherwise agreed, 50% of the payment is due immediately after an amount is settled and the project adjudicated, and without any deductions. The remaining 50% are due at the time of deliver of the translated project. Depending what has been agreed, payment is by transfer to the bank account of UprightTranslations, the PayPal or via the Multibanco Network (operated by SIBS), mainly MBWay. Special payment arrangements may be agreed.

Payments from foreign countries must be free of costs. All bank charges are to be paid by the client.

If a client cancels the order without any legal or contractual right, the parts of the order which have already been translated are placed at his disposal and are charged. We reserve the right to subsequent claims for compensation.
If a client is late in paying, we reserve the right to charge interest on arrears at the rate determined by Law.

12º Terminology

Each translation is made in accordance with the valid and generally accepted rules of spelling, grammar and language use of the target language.

When translating technical or specialist texts, we use the terms that are in current use and according to their commonly accepted meaning. If the client wishes certain terms or forms of language to be used that deviate from the generally recognised rules, they must inform us and provide the relevant instructions (text examples, parallel texts, glossaries and such like). The use of a certain specific terminology must be expressly agreed in advance and stated when the order is placed. The client agrees to provide consultation at the request of the translator.

13º Copyright

UprightTranslations guarantees that the client can use the translation without any restriction in time or geographic area and with no limit of numbers in respect of the purpose stated when ordering. The client may also adapt the translation and transfer any translation rights to a third party by way of license or other means.
UprightTranslations protects the client from any claim on behalf of the translator. The copyright and the user rights are transferred to the client only after the bill has been settled in full.

The client guarantees and confirms that the translation of the source material as well as the publication, marketing, sale and any other use of the translation does not constitute any breach of patent rights, copyrights, brand name rights or any other rights of third parties and that he has the unlimited right to have the text translated. The client shall protect us from any claim made by any third party in this respect.

14º Quality

UprightTranslations guarantees that the translations are without mistakes, minor errors excluded. We also guarantee that the translation is carried out in full, without abridgements or additions. We reserve the right to, where necessary, add comments, footnotes etc. that facilitate the understanding of the text in the target language.

The translation is checked by us for completeness, data format and for immediately recognisable deficiencies. It is then sent to the client.

The time of delivery of the translation is the day of dispatch i.e. the time stamp of the e-mail/FTP server. If the client does not object within 14 consecutive days – starting on the day following the day of dispatch – the translation is considered to have been accepted. On acceptance, the client waives the right to any claim he might have on the grounds of defects.
If the client objects within the given 14 consecutive days on the grounds of an objectively existing defect, that is not a minor defect, this defect must be described in writing as precisely as possible. At the same time the client must state a deadline for us to remedy the defect.

As long as we consider the deadline reasonable, the defect will be remedied within that time span. Otherwise this will be done within a reasonable time period. If the first correction is not accepted by the client, we reserve the right to a second correction – again on the basis of a detailed description of the defects by the client. If this second is also not accepted, the client may apply for a reduction of the agreed fee.

15º Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

16º Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

17º User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

18º Personal Information

Your submission of personal information through the website, email or other means of information transfer is governed by our Privacy Policy. Please read the Privacy Policy.

19º Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

20º Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

If the delivery of the translation is impossible because of an Act of God or any other unforeseen situation (e.g. interruptions of traffic, strike, power cut, or similar cause), the expiry of the agreed delivery time is considered suspended. Only when this situation has ceased to exist, will the agreed period of time continue to be counted.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

The client has a legal relationship only with us, never with the translator or interpreter concerned. Any direct contact between the client and the translator may take place only following the prior approval by us.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall UprightTranslations, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

21º Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

22º Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Portuguese Republic.

23º Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

24º Contact Information

Questions about the Terms of Service should be sent to us at info@uprighttranslations.com